Dear vacationers!

Our RawertsRefugium vacation home should be a second home to you. You should feel at home and be able to relax. We have put a lot of effort into the furnishings and hope that you will find everything you need. The following house rules are intended to help you enjoy a harmonious stay. We have also listed some rules which we hope you will understand. By treating the house properly, you will also help us to offer you and other guests satisfactory accommodation in the future.

If you miss anything in our cottage or if you need help, please contact us on 02652/51500 or 0151 640 340 37. All items in the cottage or on the terrace may and should be used by our guests.

Please handle the entire furnishings and inventory with care and treat the rental property with care. Please ensure that your fellow travelers also comply with the rental conditions.

Kitchen

Please treat the kitchen equipment and technical appliances with care. As nobody likes a dirty kitchen, please only put dishes, pots and cutlery in the cupboards when they are clean and dry. Please do not place hot pots and other hot objects on the tables or worktop without a trivet. Always use a chopping board as a base when cutting. Please leave the interior of the oven and refrigerator in a clean condition.

Damage

Nobody damages things on purpose, but it can happen to anyone that something gets broken. We would be pleased if you would inform us of any damage that has occurred so that we do not have to wait until after your departure to discover it during the final cleaning. The tenant is liable for damages in the amount of the replacement costs.

Ventilate

To prevent mold growth, we ask you to ventilate the rooms sufficiently, at least once a day for 5-10 minutes and especially after showering.

Duty of care

We ask our guests to treat the rental property with care and to ensure that fellow travelers and relatives also comply with the rental conditions. The entrance door should always be closed and locked with a key when leaving the house. All windows should also be closed when leaving the apartment to prevent possible damage caused by storms or burglary. Water and electricity resources must be used sparingly.

Waste disposal

Waste is separated into residual waste, glass, paper and packaging with the green dot. Appropriate containers are available on the property. Please only use garbage cans and cosmetic bins in the bathroom with bin liners and dispose of them sealed in the residual waste garbage can. No waste, leftover food, harmful liquids or similar may be thrown or poured into the kitchen sink, toilets, washbasins or showers! Avoid anything that could lead to blockages in the pipes (no hygiene articles in the toilet).

Cleaning

Should a mishap occur (extreme dirt, liquids on the floor or work surfaces, etc.), we ask you to clean it up immediately. We ask you to leave the apartment swept clean on departure and to put all used dishes back in the cupboards clean and dry.

Rest periods

In the interests of good neighborliness, we ask you to observe the public quiet times such as midday, night and Sunday rest. Out of consideration, you should also keep the volume down in the vacation home itself between 10 p.m. and 7 a.m.

Internet

The use of the Internet with your own WLAN-enabled device (notebook, PDA, smartphone, etc.) via the WLAN connection is free of charge for the tenant. You use the Internet at your own risk; the landlord excludes any liability in connection with the tenant's use of the Internet. For the use of Internet access via WLAN, the WLAN usage rules must also be observed. Please understand, however, that we (must) secure ourselves against misuse with a signature on your part.

Smoker

Smoking is not permitted in the vacation home. You are welcome to smoke on our terrace. Please dispose of the completely cooled cigarette remains in the waste garbage can.

Pets

Dogs are allowed after consultation with the landlords. If this is approved, we would ask you not to let your dogs on the sofa or in the bed, as hair and dog odor are very difficult to remove. If you do not take this into consideration, we will charge you the extra cleaning costs. All other animals are not welcome.

Parking facilities

You can park directly in front of the vacation home, other public parking spaces are located in the immediate vicinity. The landlord is not liable for loss of or damage to motor vehicles parked or maneuvered on the property and their contents, except in cases of intent or gross negligence.

Domestic authority

If repairs are needed immediately, it may be necessary for the landlord to enter the vacation home without the guest's knowledge.

key

Please never give the keys out of your hand. Any loss of keys must be reported immediately and the guest is liable up to the amount of the replacement costs.

Liability

The landlord is not liable for valuables belonging to the guest(s).

Arrival and departure

Arrival is by arrangement. On the day of departure we ask our guests to vacate the vacation home by 10 a.m. at the latest. The keys are handed over on site. On your departure, the vacation home should look exactly as you found it. By booking the vacation home, we assume that the house rules have been accepted. Thank you for your attention. We wish you a pleasant stay, lots of fun, relaxation and recreation. If you have any questions, please do not hesitate to contact us.

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